College Station, TX — October 15, 2013 — According to Dealer Marketing Magazine, phone calls are the primary method of customer contact before and during an automotive sale, yet 19 percent of new car sales never reach a sales representative. To help dealers stay ahead of the competition, Who’s Calling will display the latest updates to its digital call tracking solutions at the 15th Annual Digital Dealer Conference & Exposition on October 15 in Las Vegas, NV.
“In the past few months, we’ve made several updates to our REACT and RESCUE services to help our customers use our call tracking product more efficiently,” said Who’s Calling Director Jody Huff. “These improvements enable our clients to easily manage the calls coming into their business, streamline their outbound customer contact and track their staff and advertising performance.”
As a part of the new REACT updates, clients are now able to initiate a Click To Call to any number by accessing clickable links located on the console display and manage their user-specific Click To Call settings. RESCUE clients can specify an unlimited number of email addresses to receive the alerts, whether scheduled by time of day or per mishandled call, and listen to call recordings from their iOS and Android mobile devices.
On top of seeing Who’s Calling’s call tracking updates firsthand, attendees of this year’s Digital Dealer Conference & Exposition, can take part in more than 100 high-intensity sessions, workshops and case studies and hear from keynote speakers such as Guy Kawasaki, the special advisor to the Motorola business unit of Google, and Seth Barron, the head of Brand Innovations at Google.
For more information about Digital Dealer, visit www.digitaldealerconference.com.
Serving more than 4,000 clients in more than 30 different industries, Who’s Calling is the largest provider of call tracking and multi-channel marketing solutions. Since 1998, Who’s Calling’s patented analytics technology has allowed clients nationwide to capture vital intelligence about prospects and customers, increase marketing return on investment and improve customer satisfaction.
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