College Station, TX — November 05, 2010 — Who’s Calling, the industry leader in Call Tracking Management, has launched REACT, an exciting new desktop application that will change the way Who’s Calling clients monitor their calls and resulting call activity.
With REACT, clients can efficiently and effectively measure and immediately respond to live calls without ever having to log into their Who’s Calling product website. Clients can monitor in real-time their incoming and outgoing call traffic, update lead details and listen to call recordings while calls are in progress without opening a new browser or logging into the Who’s Calling application.
“REACT will truly enhance the way our clients track and manage lead traffic while providing them an efficient tool to increase customer satisfaction and customer loyalty,” said Suzanna Hellinger, Product Development Manager.
With REACT, clients can better track which of their campaigns are generating leads and which of their employees are making outbound calls using an outbound dialing number or using their Click-to-Call feature. The Who’s Calling application syncs immediately with REACT so call detail information will always be up-to-date and accurate.
Never miss another lead with REACT.
Who's Calling is a leading provider of managed services that overcome sales transaction obstacles with hard-hitting, strategic products and services that deliver immediate, measurable results. Who's Calling pairs patented measurement and monitoring technology, sales and lead management services, call recording and monitoring with multi-channel marketing and analytic services to drive more quality leads and increase revenue. With research and results-driven methodology, Who’s Calling has assisted businesses nationwide increase sales transaction effectiveness and improve customer satisfaction. For more information, please visit www.whoscalling.com or call 800.719.8958.
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