RESCUE utilizes certified call evaluation professionals to screen calls for call handling errors and potential lost opportunities.
Our certified call evaluation professionals are trained on call processing procedures and have the skills to target, identify and evaluate call handling errors and potential lost opportunities. Mishandled calls are flagged, and your predefined personnel are notified of the calls for prompt attention. With our on-demand reporting options, mishandled call notifications can be customized for instant or scheduled delivery to meet your needs.
Your predefined personnel are notified of mishandled opportunities so you can promptly follow up on those calls.
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